For our Android app, we collect the apps (both system and non-system) package name and app’s manifest, as well as the background network activity of these apps. This data cannot be used to identify the user as we do not index this data to any personally identifiable user tags such as your device ID, email or canvas fingerprinting. This data allows us to scan the device to ensure the right privacy profiles are downloaded and applied for each app as well as the right regional tracker library is downloaded and applied for best performance.
All our apps and browser extensions run locally on the user’s device and stores all logs on the user’s device for displaying stats. These logs are cleared daily as part of our local house-keeping routine on our apps.
If you send us an e-mail to our support group, we will retain it and any response we make in order to handle any follow-up questions you may have, and to measure how effectively we address your concerns. We retain this limited information only for as long as is necessary depending on the reason for your submission.
In order to help ensure our proxy and VPN services are functioning properly, we look at aggregate traffic information at all our server locations. This does not have any personally identifiable information about you or any member. Additionally, when a member reports a suspect website on the SpyderWebTM inside our browser controller, only the IP address of the suspect website and the reported URL is transmitted to Redmorph. We do not track or store the sender’s information. For our Android app, we collect completely anonymized data on device and app attributes and app background network behavior. This helps us ensure our tracker libraries and device profiles are accurate and provide up to date protection to the user. None of this data is personally identifiable to the user. This data is not shared or sold with other 3rd parties.
We only use session cookies when you visit our Website. A cookie is a small, unique text file that a website can send to your computer hard drive when you visit a website. Session cookies expire when you close your browser. Cookies allow us to provide visitors to our Site with certain conveniences, such as remembering your login details and hence delivering user specific content on your membership.
We may make small, inconsequential changes to this policy with or without notice to you, so you’re encouraged to review the policy from time to time. Substantive changes to this policy will be emailed to users who subscribe to the Disconnect newsletter or to those who submit a request to email@example.com
You can contact us at firstname.lastname@example.org
if you have any questions about this policy.